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What are your hours of operation?
Monday through Thursday 10 AM to 7 PM, Friday and Saturday 10 AM to 6 PM. Sunday closed.
Are you a consignment store?
No, we do not place merchandise in our store, then split the proceeds with the owner of the merchandise on a contractual basis. We believe that the consignment process generally offers a lower overall quality of merchandise, as well as higher pricing, since the store basically has no up front investment as to whether the merchandise sells at all, and the owner of the merchandise generally sets the price.
At Kidz Kaboodle we purchase all of our merchandise through the use of cash or in-store credit. We are committed to honesty, openness, and fair exchange, balancing the needs of our sellers with affordable prices to our buying customers. The high quality and reasonable pricing of all of our merchandise is immediately noticeable. This process has been proven time and again to be fair, fun, and a great way to stretch your "hard-earned" dollar while raising a family.
The Kidz Kaboodle philosophy has also been demonstrated to be much more successful and beneficial to both the buying customer and the seller than other "consignment" or "all cash" methods since the sellers benefit instantly while our buying customers are constantly exposed to new inventory.
It is a retail system that appeals to everyone, since the vast majority of our customer's both buy AND trade at our store on a regular basis.
Do I have to wait for my items to sell?
No, since we do not consign merchandise, you are immediately compensated with cash (check for payouts exceeding $20) or in-store credit for the items we purchase. In-store credit may be used immediately.
How long is my credit good for?
Two (2) years.
When do you purchase merchandise (accept trades)?
Trade-ins are accepted daily between 10 a.m. and 5:30 p.m. While furniture and large items are accepted anytime, we cannot accept other trades on Quarter Sale Weekend only, which is the last Friday and Saturday of each month.
What items do you take?
We accept quality children's clothing, sizes: preemie to 14 and maternity clothing in all sizes. Clothing must be in good condition and relatively in-style (less than 5 years old as a rule). We also accept safety approved baby items, furniture, and toys which are in good condition and totally functional.
We accept all seasons any time! Spring - Summer, Fall - Winter, any time!!
Do you take women's clothing?
No. We only accept maternity and/or nursing clothing for women.
Do you take men's wear?
No.
What are you looking for in the clothing I bring in?
Quality children's and maternity clothing that is fresh, bright, and relatively in-style (less than 5 years old as a rule). Our former slogan “clothing that looks one wear old” says it all. Clothing must be FRESHLY LAUNDERED and SMOKE-FREE. The volume of our business prevents us from repairing or laundering clothing.
We try to maintain high standards for our buying customers; therefore we cannot accept clothes with odors, stains, tears, missing buttons or snaps, or items that are stretched out, pilled, faded, or out of style.
Some brand names are always in high demand. See the listing on the "Items In Demand" page.
Do my clothes need to be on hangers?
No, we prefer them not to be, but they do need to be freshly laundered and folded.
Do my clothes need to be in-season?
No, we take all seasons all year, but the purchasing percentages vary on off-season clothing.
Summer Clothing is in-season from February 1 through July 31.
Winter Clothing is in-season from August 1 through January 31.
What kinds of toys do you accept?
We accept most toys ranging in age groups from rattles to outdoor climbing toys. All toys must adhere to manufacturers specifications and not be recalled. They must also be relatively clean and in good working condition, have all the parts and pieces, and have no battery corrosion. We also accept children's books, videos, and DVDs (in the original case). Board games and/or box puzzles cannot be considered for purchase unless they are new or in unopened packages. Batteries are not required.
Do I need to make an appointment to bring things in?
No, we do not schedule appointments. This practice dramatically sets us apart from many of our competitors. We, at Kidz Kaboodle, operate on a “first come, first served” basis and are usually able to process your trade while you wait. Just bring in your quality items any time, Monday through Saturday from 10 AM. to 5:30 PM
We are normally not able to accept clothing trade-ins on Quarter Sale Weekend. Quarter Sale is always the last Friday and Saturday of the month. Our store is so busy on this weekend that we are simply unable to process clothing items in a timely fashion, or store your clothing items until a later date. FURNITURE AND LARGE BABY ITEMS ARE ACCEPTED ANYTIME. See the Quarter Sale page on this website for a complete listing sale dates.
Is there a limit to what I can bring in?
While we do not set a limit on the amount of items you may bring in at one time, we highly encourage our customers to be reasonable. We can then process all trades in a timely and efficient manner. Unusually large trades tend to slow our turn-around time so we ask that customers consider splitting those into two (2) or more trips to the store. In fairness to all of our customers, exceptionally large trades cannot be processed in the usual “first come, first served” basis. They can, and will, be processed within 24 hours. Furniture and other large children's items are accepted anytime, with any trade.
For the most efficient service possible, we encourage customers to follow our posted guidelines on what merchandise we purchase. Customers should clean and sort through their items PRIOR to bringing them into the store.
What if I want to bring in items from my garage sale / storage?
That is fine, but all stickers, tape, safety pins etc. need to be removed and all clothing needs to be re-laundered.
How long does it take?
We can usually have your trade-in completed during the time you are shopping (20 minutes to 1 hour). This time will always vary depending on the amount of items you bring and the volume of business at the time you arrive.
Do I have to stay while my trade-in is being processed?
No, we are able to process your trade-in based on a completed and initialed purchasing agreement, however items we do not accept (and are not donated) must be picked up within 24 hours or they will automatically be donated to the 25-cent sale. Special needs or arrangements should be communicated prior to leaving the store.
I brought in a trade-in. Upon completion I was awarded a relatively small amount of cash or credit, and the majority of the clothing items were returned to me. I thought all of my things were very nice. Why is this?
A fairly common question. Our staff is very selective when purchasing merchandise. We are afforded this luxury simply due to the high volume of available merchandise, and it is further reflected in the quality of all of the products we offer our customers. Stains, odors, missing buttons or snaps, or fading are the most common reasons not to purchase clothing items. However, some items (considered to be totally acceptable) may also not be purchased simply due to inventory overstock or the specific items history regarding resale.
Sensitivity and discretion by our experienced staff is an essential part of the Kidz Kaboodle organization and its success. The final decision as to whether or not to purchase merchandise is biased, and based completely on the experience, judgment, direction, and training of our associates, and certainly does not imply that merchandise not purchased is not worthy of resale.
We firmly believe that once you have discovered our store, our trade-in system, our quality merchandise, and our affordable pricing, you will agree that the formula works.
What happens to the items you can't accept?
Clothing items not accepted are returned to the customer the same day. Items donated or left with us will be available to our customers at our Quarter Sale on the last Friday and Saturday of every month. All 25-cent items not sold are donated monthly to various United Way Charities.
What is your return policy for items that don't fit?
You may bring back clothing items with the sales tag still attached and the original sales receipt within seven (7) days and we will be happy to process the return for exchange or in-store credit.
Can my children & I try on clothing at the store?
Yes, we have a fitting room available.
Is your store kid friendly?
Yes, kids love our store. We have a play area for the kids to play in while you shop. We do ask that they not play with the toys that are for sale, but with the ones we have provided.
Do you have gift certificates?
Yes.
Do you take requests for hard to find items?
Yes. We accept requests in the store or through this website. All requests are maintained for 30 days.
Do you check for safety recalls?
Yes. We maintain an extensive recall list behind the sales counter and update it frequently. Additionally, our staff refers to several websites to conduct instant research, and we also subscribe to the U. S. Consumer Product Safety Commission to receive immediate notification on all children's product safety concerns and recalls.
  
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